How to Cancel Adobe Express Subscription Without Fees in 2024

While Adobe Express is a basic option for users who work with social media and those who do not want to spend much time on post production, there are other worthy solutions to check out. If you ever decide to try out another program, examine this guide that tells how to cancel Adobe Express subscription and find out whether you will have to pay a cancellation fee.

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Please Note! As a pro retoucher at Fixthephoto I find Adobe Express to be undoubtedly the most versatile and intuitive graphic design solution, which perfectly suits all users. It comes with a rich collection of templates, and easy-to-use design tools and offers a seamless integration with other Adobe products.

How to Cancel Your Trial or Subscription

Adobe Express free version has rather limited functionality. If you want to extend this toolkit, then you need to purchase a Premium subscription, which can be tested for free for 30 days.

Then you can try out your Adobe Express trial or individual subscription in your Adobe account profile.

how to cancel adobe express subscription
  • Step 1. Manage Plan

Enter your data on the Adobe website and check out your active subscription. Choose the Manage plan for the subscription you want to cancel.

  • Step 2. Cancel Your Plan

Find and push the button Cancel your plan in the list.

  • Step 3. Indicate the Reason for Cancellation

In the emerging window, check the subscription details, and then choose Continue to cancel. Reveal the reasons like high price, technical issues, etc. why you are not satisfied with the tool and want to find an alternative solution. After that select Continue.

  • Step 4. Confirm Cancellation

Check out cancellation details and hit Confirm cancellation.

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Attention! The notification that the cancellation was confirmed should appear in your email. Another way to make sure that your cancellation went through is to visit your account page.

Cancel Subscription via Customer Support

how to cancel adobe express subscription customer support

If going through a regular cancellation process seems to be a complicated procedure, you can contact customer support to cancel your Adobe Express subscription.

  1. Use your desktop or mobile browser to visit the official Adobe website.
  2. Choose the Contact Us page.
  3. Hit Account & Billing Issues.
  4. Provide the needed contact info like your email address and Adobe ID.
  5. Send the message.

What Happens When You Cancel Your Adobe Express Subscription?

Once your subscription is canceled, you’ll become a user of a free account, which provides access to a limited range of features and 5GB of storage. The whole selection of Adobe Stock photos and fonts will become unavailable as well.

Depending on the conditions of your Adobe subscription, you might get a full or partial refund after canceling the plan. Your eligibility is defined by several aspects like the type of package you own, as well as the number of months you have left.

Subscription Type Refund Eligibility Details
Monthly Subscription

Refund is not provided

If you decide to cancel the package after the billing date, you won’t get your money back. All the premium features will be available until the billing cycle is over.

Annual Subscription (Paid Monthly)
Partial refund within the first two weeks
The subscribers who want to terminate the plan within 14 days of the initial purchase are eligible for a full refund. After two weeks, you will get 50% of the remaining contract obligation.

Annual Subscription (Paid Upfront)

Full refund within the first 14 days
If you terminate the subscription within 14 days of the initial purchase, you can get a full refund. After two weeks, you cannot receive your money back, but the service will be available for use until the subscription term is over.
Trial Period
No refund available

Promotional or trial subscriptions won’t be refunded. After canceling, you won’t be charged any payment once the trial period ends.

Free Version vs Premium

Trial Premium
Editing tools
Basic
Basic + Remove Video Background, advanced animation, and more
Generative AI

25 generative credits per month

250 generative credits per month

Templates

Limited

✔️

Assets
1M+

20M+

Fonts

1,000+

25,000+

Storage

5GB

10GB

Price

Free

$9.99/mo

Free Alternatives

I found several Adobe Express alternatives, which are available for free. They are not so advanced in terms of functionality, but for the basic graphics creation needs for social networks or advertising banners, this may be enough.

Canva — With AI Tools

canva adobe express free alternative

Comparing Canva and Adobe Express, I noticed that both of these free web design software offer a robust graphic design toolkit. However, Adobe Express boasts a more powerful set of features and more extensive integration with the Adobe ecosystem, while Canva appeals to users with user-friendly UI and excellent collaboration features.

Besides, both platforms offer stunning AI capabilities to simplify the design process, but Canva’s intuitive approach and a free plan with comprehensive functionality make it a favorable option for beginners and small teams.

With the help of Canva AI tools, I managed to resize designs to make them suitable for different platforms and formats, delete backgrounds from pics, and produce images based on the text prompts.

Desygner — For Non-Designers

desygner adobe express free alternative

If Adobe Express is a preferable solution for professional designers, Desygner attracts users with intuitive operation and worry-free collaboration, making it an ideal option for unprofessional designers, small businesses, and teams that need robust collaboration features. I benefited from its unique features like the PDF editor and AI layout suggestions, which simplified the graphics creation process.

I liked such features as AI color correction and retouching. The program also has AI functions that help in customizing templates based on my inputs. Thanks to it, I managed to create exactly the kind of content I wanted to see on my Instagram page.

Pixlr — With AI Tools

pixlr adobe express free alternative

As Adobe Express integrates with all the products from the Adobe ecosystem, it is a great option for existing Adobe users. Pixlr is a quick and intuitive editor, the functionality of which is powerful enough for both basic and intermediate graphic design tasks. This program is affordable, especially if you do not need the advanced functionality of Adobe Express.

fixthephoto photo retouching service

No Time to Create Graphics for Social Networks?

Entrust this task to professional FixThePhoto retouchers. They will enhance your images and help you create a unique corporate style that will attract the attention of your audience.

Considering the price point, the AI tools in Pixlr are amazing and allow for achieving excellent results in no time. The AI tools for correcting colors, lighting, and other picture parameters work perfectly and save much time. Pixlr’s AI can advise filters and effects based on the picture content, which is great for quick edits.

FAQ

  • • Why can't I terminate my Adobe Express subscription?

It can be an unpaid balance on your account, a wrong Adobe account, an early termination fee, or technical issues. I recommend contacting Adobe Support specialists directly via chat or phone to get to know the exact reason for this.

  • • How can I prevent Adobe from charging payments automatically?

At the moment, the only way to stop automatic renewal is to cancel your subscription.

  • • Why should I pay a cancellation fee for an Adobe Express subscription?

A yearly subscription costs less than a monthly plan. Therefore, a user should pay a cancellation fee when terminating the membership before the end of the year.

  • • Can I cancel an Adobe Express subscription by deleting my Adobe account?

Only users with active subscriptions can delete their accounts. Teams and enterprise users should leave their organizations to erase their profiles. After your account is deleted, your access to Adobe Express and other Adobe apps and services will be restricted.

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