By Eva Williams 20 days ago, Apps and Software
If you have no programming experience but want to create your own chatbot, then a chatbot builder is your way. Automating customer interactions, customizing pre-defined scripts in your instant messaging software, greeting your website visitors, collecting leads, and providing quality customer service are all things you can do with a robust and advanced chatbot builder.
The bot builders reviewed in this article come packed with many useful features, ranging from natural language processing and integrations with social media and instant messengers to multi-channel and API compatibility to develop and launch chatbots even faster and more efficiently.
The main difference between options is their purpose and suitability for various applications, so you should determine what your goal is before making a choice.
Verdict: Tidio is a top-notch chatbot creator where you can make a bot compatible with all sorts of websites, email, Facebook Messenger, and Instagram. What’s more, it boasts integrations with ecommerce platforms including Shopify, WordPress, and Wix, as well as CRM and other customer management services such as HubSpot, Zendesk, and Mailchimp.
If you need to integrate the chatbot to other resources, then this is also available thanks to the convenient JavaScript API. You can work in Tidio simply by dragging and dropping blocks, and benefit from over 42 pre-built templates that include scenarios for the most common situations including cart abandonment, client satisfaction surveys, etc.
You can use Tidio for free if your chatbot is for less than 100 users. To increase this number, you need to pay from $15.83 per month.
Verdict: As part of HubSpot’s free CRM service, this full-featured chatbot maker is great at automating boilerplate scripts, including welcoming messages, recurring questions, and appointment bookings. It also lets customers see when you’re available for chat, by setting the team’s availability.
The highlight of HubSpot is email marketing software and sales tools designed to help sales managers manage leads, track deals, and improve sales processes. It offers to track emails, use pre-made email templates, share documents, schedule meetings, and check analytics.
You can use the tool for free with a basic set of features or buy a plan for advanced features. The price starts from $18/month.
Verdict: Appy Pie Chatbot stands out as a top-rated AI chatbot creator, meticulously crafted for both businesses and individual users. With its intuitive and user-friendly platform, it promises swift design, customization, and deployment of chatbots.
Whether the goal is to amplify user experience, streamline intricate communication processes, or automate repetitive business tasks, Appy Pie's chatbot builder emerges as a versatile solution. It's not just about creating a chatbot; it's about revolutionizing the way businesses interact with their audience, making every interaction meaningful and efficient. With Appy Pie, chatbot creation isn't just easy; it's a transformative experience.
Verdict: Focused on Facebook Messenger and Instagram, Chatfuel live chat software boasts a rich library of ready-made templates. The bulk of the templates are one-size-fits-all, suitable for almost every industry.
However, there are also narrowly targeted options, such as Shopify’s built-in cart abandonment and auto-booking appointments with Calendly.
This full-fledged chatbot builder service allows for both responding to keywords with simple text responses, as well as setting up your own automatic scripts. Having opted for the second option, you will be taken to a user-friendly editor, where, simply by dragging and dropping, you can connect all the necessary blocks with arrows.
Chatfuel is available for free if you like its basic functionality. If you are looking for something more advanced, then it is better to buy a plan, the cost of which starts from $15/month.
Verdict: ManyChat has the potential to be your best chatbot builder with its extensive integrations with services like Facebook Messenger, Instagram, email, and SMS, and a collection of over 25 ready-made templates. The only negative in my opinion is the lack of a built-in chat window, instead of which the website widget simply redirects users to Messenger.
The tool comes with built-in customer service software and an extremely easy-to-use interface. The workspace offers flexible charts and buttons to duplicate and delete elements on hover, making it easy for you to master the interface, and design and modify your chatbot.
Basic ManyChat features are available for free, while more advanced features are available to you for $14.25/month and up.
Verdict: Giosg is a chatbot constructor which employs a progressive machine learning engine to go with the visitors’ chat messages to the responds that AI receives from its Knowledge Base. Although standard chatbots use set conversation paths that the users have to follow, Giosg lets them choose the character of the conversation.
In case the dialogue becomes too complicated for the AI, it invites an agent to deliver an immaculate service performance. In addition, it enables you to generate Knowledge Bases with the help of your chat logs and their real-time conversation history.
Verdict: Botsify is a chatbot builder that utilizes the benefits of modern AI technology. It offers a large set of features with white-label tools for agencies, enabling you to provide top-tier customer service in real-time, which can be essential for converting regular visitors into buyers.
Bostify lets you satisfy the needs of your international clients thanks to the included multilingual chatbot support that enables you to translate responses into over 100 languages in a matter of minutes. It can also help make your site more convenient to use by installing any of the 100 available integrations. Enjoy protected data access, faster deployment, and reduced development expenditures, as well as an array of additional handy features.
Additionally, Bostify lets you rate leads, interact with site visitors, and gather more info about your leads by leveraging the platform’s conversational forms. Design a form, personalize it to match your requirements, and generate leads without having to rely on other online form builders.
Verdict: POWR out as one of the premier chatbot builders, offering an effortless path to enhance your online business without the need for a web developer. With over 60 versatile app plugins at your disposal, POWR empowers your website's productivity.
These apps cover a wide spectrum of functions, from form building to sales and marketing automation, lead management, email marketing, hosted video players, landing pages, and chatbots. They effortlessly elevate your site's performance, helping you gather more leads, boost conversions, provide pertinent information to visitors, and support your existing customers.
What sets POWR apart is its user-friendly interface. You can personalize every aspect of your chatbot, from messaging content to positioning on your site. The ability to match your brand's style with custom design options ensures consistency.
Verdict: Collecting audience email addresses, asking questions, determining if they can become leads for your products or services – all these tasks and more you can complete with this advanced chatbot creator. What’s more, here you can run drip campaigns, create lists and chats, and automatically qualify leads.
MobileMonkey is a bit different from the other options on this list as it lacks drag-and-drop functionality, however, it’s still quite easy to use and set up. Its interface doesn’t have a large interconnected chat that displays flows, instead, it arranges each element in a row. Modifying elements by dragging and dropping is easy, but adding conditionals this way can be tricky.
You can use MobileMonkey’s basic feature set for free, or purchase its advanced feature set for $18/month or more.
Verdict: As a leading chatbot builder service, TARS allows you to develop a chatbot from scratch or use pre-built templates. In the first case, you will find an easy-to-use editor where you can bring all your ideas to life just by dragging and dropping.
If you opt for templates, you can choose from industry-specific options suitable for medicine, finance, and a host of other businesses.
Checking the information collected from the dashboard, exporting it in CSV format, or sharing directly to the CRM or marketing software you use – all this and more is available to you with TARS. With seamless integration with Google Analytics and Facebook Pixel, you can benefit from tracking your conversions, visitor behavior, and demographics.
You can choose from three available TARS plans – starter, professional, or business. To find out their cost, contact a representative of the company.
Verdict: Serviceform chatbots is often called the best chatbot builder as it makes your website easy to navigate, will come in handy when you’ll need to answer customer questions, accept payments, as well as organize meetings. Their live chat is designed for big teams allowing website owners to supervise all agents and many different groups from one account.
Furthermore, you’ll be able to monitor your team's performance by checking the number of both total and missed chats, average wait time, and reviews.
The cost of the subscription goes from $9/month. To find out the exact sum you need to pay for their service, get in touch with the company’s representatives. The number of tools and interactions your tools get are the major factors that define the final price.
Verdict: This chatbot maker is great at creating virtual assistants for sites, Facebook pages, and messengers. With a wide variety of industry-focused ready-made templates, launching a chatbot for your e-commerce store, recruitment agency, etc. will only take you just a couple of minutes. Here you can also quickly customize Stories in a handy visual builder by simply dragging and dropping elements.
To bring all your Story ideas to life, a combination of dynamic responses including texts, buttons, and pictures with strong actions can help. Testing scripts before launch, teaching the chatbot to recognize keywords, applying smart filters, managing chats according to selected criteria – all this is available to you with Chatbot.
Chatbot offers several plans to choose from. Basic functionality costs $52/month.
Verdict: Flow XO is another good option among cutting-edge bot builders to seamlessly create chatbots on your websites, platforms, and apps and make it easier for you to connect with your customers and increase their engagement.
To get started, select one or more resources where you need a chatbot. With a large number of integrations, you have a good choice – Facebook Messenger, Slack, Telegram, Twilio SMS, or any other website available to integrate a standalone messenger.
With everything you need to be selected, it’s time to create your workflows and associate a trigger with one or more operations. You can also benefit from over 100 modules and integrations to use as building blocks to create flow, triggers, or actions.
Flow XO comes with a free plan and a paid plan for $19/month for more features.
