Serviceform
Verdict: Serviceform is a technology company, which provides a versatile software platform designed to make sales, marketing, and customer support processes as easy as possible. Their software is especially popular among digital marketing agencies.
However, tech-savvy professionals and company owners that want to bring their business into a digital field will also benefit from this tool.
Cooperation with Serviceform was a real pleasure for me. When I used the product for the first time, I was surprised at how logically it was built. Flexibility and regular updates during the year have been positive aspects for me as well.
Their professional support agents were also helpful no matter what questions I had. Besides, they responded to all my inquiries in an instant.
Serviceform is a handy assistant in conducting your business helping you convert those visitors into paying customers. With effective lead generation tools, and comprehensive analytics to predict the behavior of website visitors and CRM, your company gets a versatile solution for website conversion and management of existing clients.
Leveraging a chatbot from Serviceform, I’ve managed to turn my website into a sales and customer service agent. This option streamlined communication with my website visitors, allowing me to react to their inquiries in a jiffy.
Besides, using the chatbot, testing various conversion ideas was as easy as pie and did not require many resources.
The chatbot was a real lifesaver for me, as it made the navigation of my website simple and interaction more effective. Additionally, it is really helpful for processing payments and booking meetings.
There are several types of chatbots provided by Serviceform: basic chatbots, engagement chatbots, and conversational landing pages (also known as full-page chatbots). However, a dynamic chatbot is definitely a highlight of the service. It collects real-time content right from a site and inserts it into a chatbot for highly personalized interaction.
Creating one dynamic chatbot using this chatbot builder was a no-brainer for me. Moreover, the system created all the rest based on each of my pages and their specific content. Dynamic chatbots can be used for all industries and contain product descriptions, pics, contact info, as well as booking calendars.
Conversational landing pages provide business owners with the opportunity to present their products or services using eye-grabbing visuals through a full-page, interactive chatbot while keeping the visitors engaged in a conversation.
This type of chatbot is a real find for realtors as it can be easily turned into a 3D virtual property tour. Besides, it allows arranging a property viewing right from inside the page. Using conversational landing pages in tandem with a dynamic chatbot, I managed to organize multiple tours with only a chat-driven interaction.
Regardless of the industry, you are active in, your needs, and your preferences, landing pages can satisfy them all. If you think to use landing pages to grow your photography, this idea is more than appropriate.
Ourly is another praiseworthy program offered by Servicefrom. It enables scheduling meetings without any email notifications or phone calls. Besides, this scheduler even allows arranging meetings outside of business hours, which is a considerable advantage, as this time is the busiest.
Moreover, the program lets you distribute both leads and workload properly.
Additionally, with Ourly virtual business card, organizing a meeting in this scheduling software is a child’s play. I only needed to scan the QR code on the virtual card to see my booking calendar, select a convenient time and date, as well as schedule a meeting.
Besides, Serviceform software lets users evaluate the success and monitor the performance of their team. What is more, your personal and group statistics are available.
Another argument in favor of this company is its own email signature generator, which is designed for creating a unified signature that complies with your company branding, font, and language. My administrative position allowed me to make changes and updates across the company.
Thanks to Serviceform email signature program, over 1,000 employees got their consistent company email signatures. But as for me, its statistic features like email signature view or website, booking button, banner, and social media link clicks are the most appealing ones.
Moreover, the company’s email signature contains a fancy booking button, which allows for booking more meetings. To provide clients with this opportunity, I only need to add my calendar link to an email letting receivers know when I’m available.
Serviceform enables data-driven decision-making. Its web analysis tool includes total views, unique views, interactions, interaction rate, lead information, flow breakdown, drop-off rate, submission, submission rate, and redirects.
Thanks to detailed statistics, which cover total chats, missed chats, average wait time, and average reviews, evaluating the performance of my team was a no-brainer. The ability to gather user reviews from chatbots and live chats is another considerable plus.
Besides, Serviceform offers handy analytics tools for tracking data on a personal or a group level. Their powerful data tracking feature is another highlight of the program. Most importantly, the software is intuitive and has a trouble-free installation.
No matter whether you are an owner of a small company or a big enterprise, Serviceform has packages for every taste. It is possible to create your custom plan or select one of the pre-made packages.
If you want to attract more leads and increase conversion on your website, Basic Plan is what you need. Priced at $429/month, it offers two conversion tools, one live chat agent, and one yearly optimization.
Pro Plan is a go-to option for companies who want to digitalize their businesses, grow leads, and upgrade their online customer experience. It comes with three conversion tools, three live chat agents, and 2 yearly optimizations. Other goodies offered by this package are onboarding meetings and a contextual chatbot. It costs $599/month.
To find out the exact cost of the Premium Plan, get in touch with the company’s representatives. This bundle of services offers unlimited conversion tools, 3 live chat agents, 4 yearly optimizations, all features of Pro Plan, plus custom integrations and chatbot training.
