PhotoUp Review 2024: Benefits & Hidden Cons

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PhotoUp

  • Rank
    (3.5/5)
  • Platforms: Web
  • Pricing: From $19/mo / from $2 per image
  • Trial: Yes
  • Bulk Order: Yes
photoup logo

Verdict: PhotoUp responds quickly to customer requests and cover a wide range of tasks – from improving real estate photos to virtual assistance. The main disadvantage is their quite average editing services which aren’t good for such a price tag.

Besides, you can easily get confused with the pricing system. The main challenge is that clients should pay for real estate photos in credits, but the prices on the site are indicated in dollars, and you need to convert these amounts on your own.

Pros
  • Full-service company
  • US phone support and live chat
  • Possibility to get the first order free of charge
  • Works 24/6 with Sunday being a day off
Cons
  • Dissatisfying site management
  • Credit-payment system
  • Only 2 free edits
  • Limited customization
  • Designers have no real experience in decorating rooms
  • Unrealistic decor elements and furniture

1. PhotoUp Virtual Staging

The PhotoUp team offers virtual staging service for your property to prepare it for sale. Clients can choose ready-made furniture sets for their rooms. At the same time, the team can personalize the set by adding other pieces of furniture from their digital collection.

* Virtual Staging Problems Reviews ★★★☆☆ 3/5

Ready-made catalog with 11 styles. 3D planning implies working with all surfaces and interior details - doors, windows, wallpapers, a gas stove, a refrigerator, etc. They have a catalog of everything that they can add to your rooms.

The catalog is full of pro-level ready-made furniture sets, designed in a modern and trendy style. At the same time, the set also comes with various decorations and interior items to decorate your rooms.

Unrealistic furniture and decorations. The PhotoUp team prefers virtual objects rather than real furniture to create interiors. You can send them a photo of the furniture you want to see in your room and they will add it to the picture. They have their own virtual staging software to perform client tasks.

According to PhotoUp reviews, some of the recent designs made by the team look unrealistic and lack details. Sometimes the chosen furniture does not match the style of the space.

Limited customization options. PhotoUp has developed ready-made templates so that you can choose the one you like and use it as an example or even a base for the finished result. However, the team does not apply a client-oriented approach to work.

Help in choosing virtual assistants. No matter what purpose you need help with, be it administration, sales, or personal goals, the team will match you with the most suitable virtual assistant for your tasks.

2. PhotoUp Photo Editing

PhotoUp offers two formats of real estate photo editing – distributed and dedicated. In the first case, the system takes into account your previous experience and your ratings to find the most suitable editor for you. According to user feedback, in this case, retouchers often forget about adhering to the style and other requirements you’ve mentioned before.

* Photo Editing Problems Reviews ★★★☆☆ 3/5

Individual requirements are expensive. You will have to pay dearly if you want the PhotoUp photo processing team to take into account all your wishes. The Dedicated editing 12-month term plan costs $1,295 per month.

No list of available services. If you’re a beginner and don’t know exactly which service will help your photo look its best, then don’t rely on PhotoUp to help you make the right choice. This is because there is no list of specific services on their website. What’s more, when you place an order, you’ll see that they only offer basic editing – enhancing lighting, adding shadows, and so on.

Limited range of additional services. In addition to basic enhancing, PhotoUp offers several additional services, but their number is limited. You can ask the experts to add a fire to the fireplace, change a picture on the TV screen, or remove a small piece of wire.

3. PhotoUp Video Editing

All you have to do to get your finished video is upload RAW footage, logos, and audio and attach them to your order. Keep in mind that the basic PhotoUp pricing for real estate video editing services only includes minor exposure adjustments.

* Video Editing Problems Reviews ★★★☆☆ 3/5

No advanced services. PhotoUp offers basic editing of video consisting of up to 20 clips. They will add a logo, room titling, transitions, and audio to the footage. They don’t provide services such as color correction and footage stabilization.

Fast turnaround. You will get the finished video in mp4 format on Dropbox within 24-36 hours.

Limited number of video examples on the site. As for the PhotoUp pricing of $60 per video (if you don’t have a subscription), their videos are quite basic and boring. What’s more, it’s rather difficult to assess the quality of the works, because there are only 3 video examples on the site.

Edits take a long time. If you have comments on the edited video, you can send it for revision. Be prepared to wait up to 4 days for the staff to fulfill your wishes.

4. PhotoUp Virtual Tours

In PhotoUp, you can benefit from uploading your 360-degree photos, AI-enhancing them instantly, and creating a virtual tour for real estate based on them. You can take such 360-degree photos with almost any 360 camera since the service is compatible with the most common brands.

* Virtual Tours Problems Reviews ★★★☆☆ 3.5/5

Poor-quality results. PhotoUp uses low-quality photos to create virtual tours. When looking at close distance, details look slightly blurry, with incorrect proportions.

AI enhancement can degrade a photo. Both manual photo improvement and AI enhancement with stitching of photo edges are available to you. Unlike manual one, after editing a photo in AI photo editors, the result may look unnatural.

Assistance in creating a site for hosting a tour. The company offers several pre-designed pro-level themes to choose. After selecting the one you like you will only have to fill it with relevant information and spend no more than 5 minutes to get your site up and running.

PhotoUp offers a limited number of themes that come with easy-to-use lead-generation forms. Moreover, you can choose a white-labeled domain and web hosting.

5. PhotoUp Floor Plan

PhotoUp offers creating a floor plan. They do both 2D and 3D development, so you can choose the one that suits you best.

* Floor Plan Problems Reviews ★★★☆☆ 3/5

No detailed information about the service. You wont find any details about the service and examples. For more information about this service, as well as about which floor plan software the team uses in their work, you will have to write to the manager.

Pricey 3D floor plan development. The price increases depending on the floor for which you need a floor plan – the second floor will be 10 credits more expensive than the first. It also depends on the format, i.e. 3D floor plan costs several times more than other services like PhotoUp. You will have to pay $80 if you don’t subscribe.

Multiple communication channels. You can clarify the details of any service through the chatbot on the site, fill out the form on the site, call, or write to the company on social networks or instant messengers.

6. PhotoUp Portrait Editing

PhotoUp also offers a headshot retouching service. With it, you can improve the real estate agents photo of your profile on realtor websites.

* Portrait Improving Problems Reviews ★★☆☆☆ 2.5/5

No price and description of the service. You will find out PhotoUp photo processing services for portraits when you place an order. You can choose the type of picture to edit – real estate, portrait, or other.

Average photo quality. PhotoUp retouchers do not specialize in enhancing portrait shots, so the quality of their work is far from high. Unfortunately, you won’t be able to evaluate their work before placing an order, as there are no such types of images in their portfolio.

Creating custom house portraits. Turning your home photos into watercolor paintings, sketches, or other home portrait illustrations is another highlight of the company. Whether your photo is taken with a pro camera or phone, the team can enhance it.

7. PhotoUp Background Removal

There are no item removal services when placing an order. However, the site has information about product retouching services. You can contact the team for basic eCommerce image enhancements, photo clipping paths, and background removal.

* Background Removal Problems Reviews ★★★☆☆ 3/5

Multiple levels of photo clipping. Retouchers can do basic, standard, or complex clipping path. However, it can be difficult for the user to determine which level of difficulty is appropriate for their task since there are only a couple of examples in the description of each level.

Limited number of edits within the first 4 days of delivery. If you do not like the results, you can submit unlimited free revisions on all photo editing orders but only within the first 4 days of delivery. However, some PhotoUp competitors offer unlimited edits till you're fully satisfied.

No mobile app. You can use PhotoUp only via browser since they don’t have their own real estate app. For those users who are used to working on the go, it can be a problem to place an order via a PC, as it takes a long time.

PhotoUp Prices

Creating your PhotoUp account is completely free, and it comes with 10 free credits. After using these credits, you can subscribe for $19/mo and get 10 credits, or order a specific service without a subscription.

The cost of photo improvement starts from 1 credit, virtual staging from 20 credits, and video editing from 30 credits. PhotoUp pricing for one credit varies depending on whether you have a subscription. Without subscription 1 credit = $1.6.

By subscribing to any of the presented plans, you will be able to enjoy bulk discounts when purchasing credits in packages. You can buy 100 credits for $1.30 per credit, 250 credits for $1.25 per credit, and so on.

photoup prices

PhotoUp Alternatives:

FixThePhoto

  • Rank
    (5/5)
  • Platforms: Web
  • Pricing: From $1.50
  • Trial: Free $12 credit
  • Bulk Order: Yes
fixthephoto logo

Verdict: Offering similar services, FixThePhoto is one of the main PhotoUp competitors. While customers complain that it’s challenging to figure out how much the PhotoUp service costs, FixThePhoto prescribes not only the prices for all services but also what is included in this cost.

PhotoUp offers a limited number of edits to your photos, while FixThePhoto works on the task until the client is completely satisfied.

fixthephoto photo editing fixthephoto photo editing

WeEdit.Photos

  • Rank
    (5/5)
  • Platforms: Web
  • Pricing: From $1.50
  • Trial: Free $12 credit
  • Bulk Order: Yes
weedit.photos logo

Verdict: Speaking about the range of real estate services, PhotoUp surpasses WeEdit.Photos, which cannot be said about universal services, which the latter have more of. Their team of retouchers can remove objects from your photo, adjust light and colors, perform a day-to-dust transformation, and more.

The main advantage of WeEdit.Photos are bulk orders. More specifically, if you place an order for more than $300, you will receive a 15% discount, and if the total amount for services is already more than $1,500, then the discount increases to 30%.

I like that they also have a discount program for regular customers who have been applying for services for more than half a year.


BoxBrownie

  • Rank
    (3.5/5)
  • Platforms: Web
  • Pricing: From $1.60
  • Trial: Yes, 4 images
  • Bulk Order: No
boxbrownie logo

Verdict: Among the services like PhotoUp, one cannot fail to mention BoxBrownie, the level of services for improving real estate photos of which is also average. At the same time, it is more convenient for customers to work with PhotoUp, as they offer a variety of communication channels for every taste.

BoxBrownie services target a range of industries, so their retouchers are less sensitive to the needs of real estate agents.


Stuccco

  • Rank
    (3.5/5)
  • Platforms: Web
  • Pricing: From $1.35, subscription
  • Trial: Yes
  • Bulk Order: No
stuccco logo

Verdict: Stucco has a dedicated team of highly skilled virtual stagers and designers. They differ from PhotoUp in a faster turnaround time and some additional services, for example, they can make virtual staging and then create a slideshow for you from these finished images.


PadStyler

  • Rank
    (3/5)
  • Platforms: Web
  • Pricing: From $49
  • Trial: No
  • Bulk Order: Yes
padstyler logo

Verdict: PadStyler is another PhotoUp competitor with a focus on virtual staging and architectural renderings. Their team, unlike PhotoUp, employs professional interior designers, and they offer an unlimited number of edits if you are not satisfied with the quality of the photo.

This company isn’t for you if you’re looking for a photo & video improving partner because they don’t offer such services.


Phixer

  • Rank
    (3/5)
  • Platforms: Web
  • Pricing: Subscription only, from $30
  • Trial: No
  • Bulk Order: No
phixer logo

Verdict: Specializing in real estate photo enhancing, Phixer is not limited to just the retouchers on their team. Unlike PhotoUp, AI engineers, 3D artists, and full-stack developers will work on your tasks.

The services are similar in that both offer a subscription to use their services.


roOomy

  • Rank
    (3/5)
  • Platforms: Web
  • Pricing: From $49/image
  • Trial: No
  • Bulk Order: No
rooomy logo

Verdict: roOomy provides virtual staging and virtual tour creation services. Their team consists of highly experienced graphic and 3D designers, augmented, virtual, and mixed reality engineers, and so on.

These skills and qualifications help them achieve unparalleled image quality. That being said, these PhotoUp competitors charge quite a lot for their services.


Imoto

  • Rank
    (3/5)
  • Platforms: Web
  • Pricing: From $30 per month
  • Trial: No
  • Bulk Order: No
imoto logo

Verdict: Imoto offers photo and video services, as well as the development of visual content for the promotion of real estate agents – 3D tours, 2D floor plans, and single property websites.

Unlike PhotoUp, this service focuses more on marketing. This is a real find for realtors, saving them time and money with its ease of use – a convenient application and website, payment and ordering system, friendly customer support, and more.


Tantify

  • Rank
    (3/5)
  • Platforms: Web
  • Pricing: From $59/per image
  • Trial: No
  • Bulk Order: No
tantify logo

Verdict: Being one of the services like PhotoUp, Tantify takes orders for the development of 3D models, visualizations, virtual staging, and the development of 3D tours. The company employs not only retouchers and designers but also experts with a background in architecture and interior design.

Offering truly quality services, the Tantify team charges a lot for their work. Prices vary and depend on the volume and quality of images, however, on average, the price can reach $139 per staging image. This is handy if you need additional services from Tantify, otherwise, it won’t suit you.


VirtualStagingSolutions

  • Rank
    (3/5)
  • Platforms: Web
  • Pricing: From $75/photo
  • Trial: No
  • Bulk Order: Yes
virtualstagingsolutions logo

Verdict: Specializing in virtual staging, VirtualStagingSolutions can provide you with virtual space design, virtual renovations, 3D renderings, and floor plans. If you don’t like the result, you can request revisions twice and also take advantage of the money-back guarantee.

At the same time, these are one of the most expensive PhotoUp competitors on the market today. They are quite fast in fulfilling orders, you only have to wait 1-2 days, but the team is available for communication only during business hours.

* We have tried to select images that describe the most common problems caused by cooperation with such companies or freelancers. Keep this in mind when working with such services and pay attention to these points to avoid low-quality and inconsistent results.

Eva Williams

Lead Content Writer

Eva Williams is a talented family photographer and software expert who is in charge of mobile software and apps testing and overviewing in the FixThePhoto team. Based in New York, Eva earned her Bachelor’s degree in Visual Arts from NYU and work 5+ years assisting some of the city’s popular wedding photographers. Having worked on over 100 wedding photoshoots, she now is good at working in challenging conditions, from unpredictable weather to high-pressure events.

Read Eva's full bio

Tetiana Kostylieva

Head Editor

Tetiana Kostylieva is the Head Editor and Content Creator of all FixThePhoto blog articles, bringing years of creativity and expertise to the team. Her career started in 2013 as a caricature artist at events in New York, where she honed her eye for detail and her ability to connect with people. Now, she leads our editorial team, testing new ideas and ensuring every piece of content is both helpful and engaging.

Read Tetiana's full bio

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