6 Best Contact Management Software in 2021

Those feeling overwhelmed with a growing number of clients and the urgent need of managing relationships with them as efficiently as possible, may find this article about the best contact management software especially helpful.

Knowing how important constant communication with clients is, manufacturers keep extending the niche of contact management instruments, so now you can find all kinds of programs for this purpose.

Top 6 Contact Management Software

  1. HubSpot - Database of 20 million+ businesses
  2. Salesforce - Interactive reports and dashboards
  3. Pipedrive - Call and email synchronization
  4. Salesflare - With focus on visual presentation
  5. Less Annoying CRM - For working with multiple users
  6. Capsule CRM - Innovation around analytics

Such a variety seems like a great advantage, but when it comes to selecting one-stop software, the task becomes almost unbearable. Anyway, we did our best to single out the most helpful options, evaluating their features, prices, as well as studying the reviews of other users.

1. HubSpot - Our Choice

Database of 20 million+ businesses
  • Adds contacts from Gmail and Outlook
  • Helps segment customers
  • Generating leads
  • SEO strategy
  • Social media integration missing

Verdict: HubSpot has so much to offer your business. In fact, it may seem to be more than your average customer service software. When you are looking for a program that will not only help you manage your leads and prospects, but also help you track the profitability of your marketing campaigns and give you one of the best tools to manage your finances, you need HubSpot.

hubspot interface

2. Salesforce

Interactive reports and dashboards
  • Incredibly powerful CRM platform
  • Add/removes features
  • Populate leads to work
  • Maximizes outreach
  • Expensive
  • Customer support is poor

Verdict: Salesforce was launched in the world market to provide businesses with the best tools and processes necessary in business success. Salesforce CRM can be used for enterprise-wide communication and data on customer records, interactions, and other important data pertaining to sales and customer service.

Salesforce also reduces the costs involved with implementing the processes that will improve business profit and decrease the time and efforts in implementing these processes.

salesforce interface

3. Pipedrive

Call and email synchronization
  • Interface is really easy to use
  • Solid mobile app
  • Google Apps integration
  • Limited functionality for the price
  • Lacks automation

Verdict: Pipedrive enables you to manage customer, prospect, and vendor contacts information and communications. This may include personal information such as addresses, employee names, associated businesses, open quotes, requests, and sales. What's why Pipedrive is one of the best real estate CRMs with the ability to manage information.

While some contact management software provides you with the ability to manage these contacts from your CRM database (customer relationship management database), Pipedrive are sold as stand-alone products that are specifically designed for managing all types of contacts from your CRM.

pipedrive contact management software interface

4. Salesflare

With focus on visual presentation
  • Organizes your clients
  • Integrates with G Suite
  • Automation functions
  • Has issues with email syncing

Verdict: Salesflare was developed by NetSuite to be the industry leader in contact management solutions for small, mid-size and large companies in all industries across the US. NetSuite provides the following features: contact management software, accounting software, CRM, lead tracking, web analytics, business intelligence tools, social media integration, and mobile integration.

This software is an outstanding sales tool that allows businesses to manage, and track every customer transaction. Salesforce is the only software in the industry that meets every business need in every industry, by providing the tools to analyze your competition and understand your customers.

salesflare contact management software interface

5. Less Annoying CRM

For working with multiple users
  • Outstanding note-taking functions
  • Budget friendly
  • Mobile app is great
  • Could use more analytics options

Verdict: One of the biggest reasons why people buy and use customer relationship management software is because they are very frustrated with their own companies' CRM systems and how annoying they are. There is a solution to this problem, though, and that is getting Less Annoying CRM.

Less Annoying CRM has been designed so that you don't have to be so irritated by your current software, and all you have to do is install it on the server (and if your company uses Linux laptops, this will probably just mean plugging in your FTP connection rather than anything else). This way, not only does CRM contact management software eliminate most of the frustrating aspects of using an email-based system, but also it gets around a few of the more annoying problems as well.

less annoying crm contact management software interface

6. Capsule CRM

Innovation around analytics
  • Automatic backups
  • Notifications if backups fail
  • Easy restore process
  • Weak functionality

Verdict: Capsule CRM is a CRM solution that comes packaged with other software. This software package includes the business intelligence tools that help your business in many ways and also provides you the CRM tools that are needed to run the business effectively.

Capsule CRM allows for real-time communication between the management and the team of employees, managers, salesmen and all those who work for you in running your business and ensuring that your business gets the growth that you want it to have.

capsule crm contact management software interface
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