Adobe Genuine Software Integrity Service: Fix on Win & Mac

With the increasing improvement of intellectual property protection technologies, Adobe is integrating Adobe genuine software integrity service more aggressively in the latest releases of its products.

The service is meant for discouraging piracy and tracking genuine software better. But lately, more and more Adobe users report that Adobe genuine software error appears on their screen, even if they have purchased legitimate copies of Adobe products. Let’s figure it all out.

What Is Adobe Genuine Software Integrity Service?

This message will interrupt the workflow and interfere with every launch of the software.

If you receive this notification, Adobe has assumed through the validation process that your software has been modified or hacked, your key or account is reported stolen or blocked, and the user doesn’t comply with the licensing terms.

Adobe uses a vast array of technologies, services and capabilities that can determine whether an installed Adobe product is authentic. In addition to the notification, users can view the verification process running in their activity monitor or task manager via the Adobe genuine software integrity service.

If you have tried everything to get rid of persistent notifications and haven’t been successful, then this guide is for you.

Different Ways to Disable Adobe Genuine Software Integrity Service

If you have purchased a software product or suite not straight from the official Adobe website, then it already potentially falls into the category of non-genuine software. Cases of fraud, such as pirated Photoshop, are quite frequent ones. Even on well-known marketplaces, dishonest intermediaries and online trading platforms can sell counterfeit software.

In case you are sure that you aren’t using an official product or Adobe suite, I suggest downloading the latest version from the official product webpage and install it before you start making modifications to the PC.

If you think that you have purchased counterfeit software and have never used software like Adobe Creative Cloud crack, then follow the notification to the landing page for options to resolve and click the link provided in the notification to know more. But while Adobe is investigating the sale of illegal software to you, a pop-up notification can make your workflow inconvenient.

This issue is relevant for Windows and Mac users. The solution algorithm will be similar: disabling the service and erasing the process folder, i.e. all software instances responsible for the pop-up message. In a particularly “severe” case, you will also have to give up Adobe Updater (which will deprive you of automatic updates).

Way №1 – Disable Adobe Genuine Software Integrity Service Via Services

The simplest method for Windows users

This is one of the simplest ways for Windows 7, Windows 8, Windows 10 on how to disable Adobe genuine software integrity service when launching a program without deleting it.

1. Open the Search console in Windows. Do it by clicking on the window icon at the bottom left, the Start button, or the magnifying glass icon there (depending on the OS version). Enter “services” in the search text box.
2. A window will be opened with a list of many available services. Pick the “Standard” tab at the bottom.
3. In the alphabetical list, find “Adobe genuine software integrity service”. Right-click on this service to open the context menu, pick the “Properties” option from the list.
4. In the new popup window for Startup Type field (under General), pick “Disable” from the dropdown menu and then click Apply and OK button.

After restarting the system and running the Adobe program, you will see if this method worked. If it doesn’t, try the next method.

Way №2 – Disable Adobe Genuine Software Integrity Service Via Task Manager

A more advanced method to disable and erase the service

The most efficient solution among users is to disable and erase all parts of the software responsible for the pop-up message. To do this, follow these steps:

1. Open Task Manager by typing “Task Manager” in the console’s Search text box, or simultaneously press Ctrl + Alt + Del > Task Manager.
2. Select the “Processes” tab and find the “Adobe genuine software integrity service” process in the list or as an executable. exe application (depending on the OS version), right-click on it and pick “Open File Location” from the context menu. The command opens a folder named AdobeGCIClient that contains this service.
3. Leave this folder open and go back to the Task Manager. Right-click on the “Adobe genuine software integrity service” process, and click “End Task” from the context menu.
4. Erase the AdobeGCIClient folder opened in step №2.

Restart the PC and check if the issue is fixed. If the problem didn’t go away and the folder was re-created after restarting, don’t remove Adobe genuine software integrity service and try renaming it to something similar instead. In case it doesn’t help, move on to the next method.

Way №3 – Remove Via Command Prompt

Not the simplest but reliable method

Try this by running the command line window (cmd) only if none of the above methods how to disable Adobe genuine software integrity service Windows worked for you:

1. Type “cmd” in the Windows search box, pick the “Run as administrator” option. Or right-click on the result and pick “Run as administrator” (depending on the OS version).
2. Then, in the Command Prompt workspace (you will recognize it by the black background with white text), immediately type “sc delete AGSService” and press Enter.
3. Manually erase the “AdobeGCClient” folder. To do it, go to C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient or view its location in the way described in method №2 (prior to erasing the service via the command line).

If all of the above-mentioned methods don’t work, try using the same method and, via Command Prompt, disable Adobe updater startup utility with the command “sc delete AAMUpdater”. Then manually erase its folder from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA.

Way №4 – Remove Adobe Genuine Software Integrity Service on MAC

For Mac users

I assume that you are familiar with using MAC.

1. Open the Finder app by clicking the icon that will appear in the lower menu of the main screen.
2. In the top navigation bar, you will see the “Go” option. Pick it and click the “Go to Folder” option.
3. Pick Application Support>Adobe>AdobeGCCClient from the folders that appear.
4. Delete the “AdobeGCCClient” folder and erase it from the trash.

Ann Young

Hi there, I'm Ann Young - a professional blogger, read more