Verdict: It’s rather disappointing but PicsRetouch doesn’t have a clear price list on the official site. Therefore, to learn the cost of their services, you have to send them an email and wait for the response. They claim that the lowest cost is $0.39, but for some reason, they don’t clarify what a client can receive for this money.
Customers frequently report problems with the quality of editing, missed deadlines, and an overall inconvenient cooperation process.
PicsRetouch offers photo editing services for online stores allowing businesses to get the needed images without photographing all goods. For instance, you can address the team if you need to change colors of items in photos, remove distracting pieces, etc.
✖ Unrealistic shadows and reflections. You can ask editors to add shadows and reflections to photos but quite often such corrections end up looking unrealistic. The shadows applied by retouchers can sometimes appear overly exaggerated, detracting from the overall image and making a product look strange.
✖ Compromise quality when resizing images. As observed by many users, PicsRetouch falls short in maintaining quality during the resizing process. This is very frustrating, so no wonder clients turn to competitors.
✔ eCommerce-based photo optimization. PicsRetouch can optimize photos for various purposes, whether it's for printing or for use on e-commerce platforms. They deliver photos in different formats supported by such platforms as Amazon, eBay, Etsy, and Quicksales.
✖ Don’t accept RAW images. The team works with JPEG and PNG pictures, which poses problems for professional photographers that prefer RAW format for its flexibility and detail-preserving capabilities. Hope, they will review their policy and start accepting RAW files.
✖ Few photo manipulation options. You can order image manipulation but the range of modification is rather limited. They are basically related to adding folds to clothes, changing the position of product components (for example, handles on a bag), altering the viewing angle, etc.
PicsRetouch offers clipping path service for $0.39 per image.
✖ Almost no examples of completed work. The team has only a couple of pictures to showcase their services, but most potential clients would like to see a real portfolio of completed projects in order to objectively evaluate the quality of work, editing style, and other important details.
✔ Quick turnaround. According to PicsRetouch, they offer a remarkably swift clipping path service for clients, completing the task within a mere 10 minutes. This speed is fast when considering the intricacy of the task.
✔ Several masking types. You can order alpha channel masking, clipping mask, and layer masking from the company. They cover most of the needs related to product editing.
✖ Color correction is very basic. The color correction services provided by these guys can hardly satisfy your needs if you seek professional results. Many clients complain that after PicsRetouch fixes lighting issues, and improves contrast and brightness, the colors look unattractive and unrealistic.
PicsRetouch can edit almost any type of photo, offering standard product retouching to clients. Experts can change the background, perform image reshaping & compositing, as well as harmonize colors, and more.
✖ Cracked edges of products. The company offers compositing and reshaping services, but it's clear that this isn't their strong suit. After processing, product edges often appear distorted, and background elements are noticeably warped.
✔ Free trial samples. Clients can ask for free sample edits of their photographs. This way, they can assess the quality of a specific service to some extent, which is a valuable bonus, especially considering that the website doesn't have a portfolio.
✖ Confusing pricing policy. PicsRetouch doesn’t offer upfront pricing details. Instead, you have to request a quote via email. Such a pricing approach makes it very difficult to figure out how much each product photo editing service will ultimately cost.
✖ Very poor customer support. Unfortunately, the clients' support is almost non-existent. You can only contact them via email. But this method is inconvenient when you want to clarify some details or find out additional information about the service.
Mane owners of eCommerce stores prefer demonstrating their products on models. That’s why, they frequently order high end services that encompass a range of objectives, including enhancing body curves, eliminating facial blemishes, adding a touch of glamour, and more.
✖ Ugly skin tones. A frequent issue with headshot retouching at PicsRetouch is the unrealistic skin look. This can be explained by the fact that the company lacks prowess in this specific type of photo editing.
✖ Apply makeup that looks like a mask. The team offers a digital makeup service but the way they apply makeup to images is off-putting. Clients state that faces in photos look like masks and the makeup is totally unprofessional.
✔ Work with individual facial features. There are some positive PicsRetouch reviews when the task involves minor enhancements to specific body/face parts. For instance, this can be slight lip enlargement, eyebrow arch adjustments, body volume reduction, and similar modifications.
Jewelry retouching services is set apart within the domain of product editing due to distinct processes, like dust removal and other similar enhancements.
✖ Only one-color backgrounds for jewelry. The team can remove the original background and substitute it with either a white or customer-selected colored background. However, they do not offer creative backgrounds that mimic different materials.
✔ Make metals voluminous. Metals often look flat in photos, and knowing this, PicsRetouch offers the option of adding volume. As part of this service, they can add shadows, refine texture, add highlights, etc.
✔ Diamond and gold brightness. You can ask them to make gold, silver and precious stones brighter. As a rule, even without color correction, this is enough to make jewelry photos look attention-grabbing without sacrificing realism.
The wedding photo retouching process comprises three fundamental stages – Editing, Retouching, and Manipulation. Typically, the work begins with a comprehensive adjustment, followed by a seamless retouching and manipulation of individual elements within a specific image.
✖ Overexposed results. PicsRetouch shows very poor results when it comes to adjusting the white balance in wedding photos. Frequently, clients receive overly overexposed images and feel absolutely disappointed.
✖ Choose the incorrect mood. PicsRetouch claims that their editors can alter or create any atmosphere in wedding photos, but the result is usually far from desired. Frequently, they use basic effects or off-the-shelf presets without further customization.
✔ Combine 2 photos. If you're interested in creating collages using your wedding photos, the team at PicsRetouch can merge two selected images into a single composition. Initially, they'll harmonize the photos in terms of style and color scheme.
You can also reach out to the company if you need an item removal service. For instance, they can remove background, ghost mannequins, faces, etc.
✖ Often overlook details. If you need to remove a lot of small details in a photo, you may feel frustrated with the result because the PicsRetouch editors frequently miss some. Moreover, they frequently remove details that you haven't specified. Such neglection will surely make online store owners angry because they want impeccable images for their businesses.
✔ Remove strangers in photos. This service is especially useful for wedding and fashion photo projects. PicsRetouch specialists can accurately remove people in images. However, if there are a lot of people in the background, their “removal” isn’t very delicate and professional.
✔ Face deletion option. If you need to remove faces in pictures, you can use a specific service. This service is suitable for those aiming to highlight specific facial features in a photo, such as lips or eyes. Retouchers can remove selected face parts and leave the rest of the features magnified.
Unfortunately, the company doesn’t have a detailed price list on the site. To know how much their services cost, you have to talk to a manager, which can be a bit of a hassle for most people.
If you ask for prices without sending them pictures, they will tell you that the cost of eCommerce retouching ranges from 30 cents to $1/picture. The exact price depends on the task complexity and image quality.
Verdict: FixThePhoto is a prominent representative of photo retouching & editing companies, accepting all sorts of tasks. Every order at the company is assigned to a dedicated retoucher, who takes the time to thoroughly understand the client's business. This comprehensive approach ensures that the outcome aligns with the customer's expectations.
Edited photos always look really good, no matter what service you choose. This isn't true for PicsRetouch. Also, you can see lots of examples of their former projects on the website.
Therefore, you can see how good they are and imagine what your pictures will look like. Plus, you can immediately learn the cost of services and even place a test order.
Verdict: WeEdit.Photos can compete with PicsRetouch, offering an expansive selection of editing services. The team of experts demonstrates unwavering professionalism, always delivering high-quality edits and meeting deadlines – a prevalent challenge for PicsRetouch.
They clearly define prices on the website, so clients can immediately discern how it suits them. Moreover, you will find numerous examples of completed work, which is a big problem for PicsRetouch.
Verdict: Color Experts International stands as another rival to PicsRetouch, offering a range of photo and video post-processing solutions. They present transparent pricing, unlike PicsRetouch. However, the company has something in common with PicsRetouch – there is no comprehensive portfolio, so clients can’t gauge the quality of their editing.
With an array of creative editing services, CEI is a go-to option for many eCommerce stores. For instance, the list of their video editing services includes footage processing for eCommerce, weddings, a music industry, and more. PicsRetouch has nothing to offer in this regard.
Verdict: Pixelz, just like PicsRetouch, specializes in product photo retouching. However, the way they edit pictures is not as good as what professionals can do. They stick to a very inconvenient payment system that resembles a regular subscription. Of course, people with a couple of photos for editing will hardly want to pay a whole sum.
Although the service is targeted at companies and agencies, Pixelz doesn’t accept bulk orders. In addition, their customer service leaves much to be desired, similar to PicsRetouch’s one.
Verdict: Deepetch is a company that offers photo editing services similar to PicsRetouch. But these guys also work with vector images and generally provide more extensive assistance. For instance, they can design packages and create 3D models.
Deepetch's pricing system is its biggest drawback. They leverage something called "credits," which clients have to buy and then use to pay for the services they need. Deepetch mainly serves big companies, while PicsRetouch doesn't even accept bulk orders.
Verdict: Ephotovn transcends PicsRetouch when it comes to customer support. Here, every client works with a dedicated retoucher. However, not all retouchers can brag about decent skills and knowledge.
Verdict: FlipRetouch goes beyond PicsRetouch by offering services such as photo restoration, real estate editing, photo transformation into cartoons, and more.
However, the output quality is somewhat average, and you can’t ask for revisions. While their ordering system proves more user-friendly compared to PicsRetouch, their customer service is rather disappointing.
Verdict: Katie Rivera is a boutique photo editing service, owned and operated by a photographer and retoucher. Katie offers wedding photography services, whereas the comparable offer is ranked as supplementary at PicsRetouch.
So, if you look for specialized editing options tailored for eCommerce purposes, Katie Rivera may not be an ideal variant.
Verdict: Picsera offers a range of editing services similar to those of PicsRetouch, along with 3D modeling and render services. The team primarily focuses on the ecommerce sector, excelling at optimizing photos for popular marketplaces like Amazon. Getting the same assistance from PicsRetouch isn’t possible.
Verdict: Global Photo Edit is an editing firm that offers an extensive array of services, but it is very difficult to understand their specialization. Anyway, they provide a lot of information about each service and showcase numerous work samples. I wish PicsRetouch would do the same.
When comparing the color correction outcomes of Global Photo Edit and PicsRetouch, the former executes it with greater precision and delivers more realistic results. However, when it comes to masking options, PicsRetouch takes the lead.
* The photo reviews in the galleries above were selected to show you all possible failures you may encounter when ordering such work from freelancers and services. These are the most common problems that require your extra attention to ensure professional final results.