By Robin Owens 16 days ago, Headphones
Affordable and high-quality call center headsets.
If your professional activity involves much talking on the phone with clients, you definitely need the best call center headset for efficient and comfortable work. Customer support agents usually consult people in noisy open-concept offices, which could be embarrassing for you and your clients as well.
While selecting a headset, there are many factors to consider, including reliability, noise reduction capability and convenience in usage. An uncomfortable headset will worsen the efficiency of your work if you consult people remotely.
The best call center headset should come with the noise reduction feature, as it will allow you to sound more professionally even when surrounded by many agents. This feature also ensures that you will hear every detail of your talk without losing any important info.
Frequency Response: 20 Hz - 20 kHz | Wireless: Yes | Noise Cancelling: Yes | Cable Length: No cable
⊕ Crisp sound
⊕ Lighweight
⊕ Stylish look
⊖ None
Logitech's H800 is an awesome headset and one of the best brands of headsets you can get. It is a good choice for someone who wants something that does not look like a toy, and it looks like a professional headset. They are also a good option for someone who is going to be calling a lot. If you want to know more about the brand and what it has to offer, read on to find out. The design of the headset makes it a perfect fit for anyone that works in a call center because it is very lightweight. It comes with a detachable microphone so that a person will not have to take their phone with them wherever they go.
Frequency Response: 20 Hz - 20 kHz | Wireless: No | Noise Cancelling: Yes | Cable Length: 2m
⊕ Impressive sound
⊕ Design is superb
⊕ Durable body
⊖ Not wireless
⊖ Bass issues
Jabra Evolve 40 call center headsets are a great accessory for the person that is responsible for answering phones at a local call center. A number of different benefits come with having a good quality headset on hand that will work well with many different kinds of phones. Having a headset like this will allow people to have a better voice quality when talking into a phone as well as being able to hear other things around them while they are on the phone. The headset that comes with this Evolve is called the RF. This headset works by allowing users to speak into a microphone that sits in front of their ear. These microphones are used to allow people to communicate and receive calls that are coming in from different phones.
Frequency Response: 20 Hz - 20 kHz | Wireless: Yes | Noise Cancelling: Yes | Cable Length: No cable
⊕ Excellent wearing comfort
⊕ Strong Bluetooth connection and range
⊕ Least amount of leakage from headphones
⊖ Heavy
⊖ Charging issues
COWIN E7 PRO headsets are some of the best headset that can be used for communication with your customers. If you want to be able to communicate effectively, it would be a good idea to choose the one that is going to be compatible with your business. You should make sure that the headset that you have chosen has been designed to be the best because they can make your calls more efficient and comfortable. It includes a wide range of noise cancellation options that will allow you to listen to the audio signal without worrying about any background noises. Other features that are included with the headset include the ability to control the volume levels that you want to be able to set. This will make it easier to talk on the phone if you need to.
Frequency Response: 20 Hz - 20 kHz | Wireless: Yes | Noise Cancelling: Yes | Cable Length: No cable
⊕ Bluetooth 3.0
⊕ Smart sensor technology
⊕ Noise cancelling technology
⊖ Design isn't the best
⊖ Not the cheapest one
The Plantronics 87300-241 call center headset is very useful as it gives the employee a comfortable place to listen to the directions while also communicating clearly. It comes with an additional cord that is meant for the customer support representative. This headset can be used to give instructions about how to use it, where to place the receiver, and even how to talk to the customer in the tone of their voice.
Frequency Response: 20 Hz - 20 kHz | Wireless: Yes | Noise Cancelling: Yes | Cable Length: No cable
⊕ Very comfortable
⊕ Long battery life
⊕ Excellent audio quality
⊖ Bluetooth only
⊖ Did not feel secure on the head
If you need a great looking headset for your call center then the Plantronics Voyager Focus is a perfect headset for you. This headset is perfect for many companies including those that do international calls. You are also going to see that this headset has some great features that you can use on a daily basis. One of the great features is the fact that the headset is going to come with three different microphones which you can use in order to increase the number of calls that you can handle. One of the great features is that you are also going to be able to get voice to text features on this headset, which is great for making sure that you are getting your messages across to your customers quickly and accurately.
Frequency Response: 20 Hz - 20 kHz | Wireless: No | Noise Cancelling: Yes | Cable Length: 2m
⊕ Great look
⊕ Budget
⊕ Rich bass
⊖ Sound is so so
⊖ Too heavy
MAIRDI is a well known brand that has been in the telecommunication industry for years. This headset is very easy to use and you will find it very easy to communicate with your clients when you use this headset. It is quite comfortable and gives a very natural feel to the communication.
| Image | Name | Features | |
|---|---|---|---|
 |
Logitech H800
Our choice |
CHECK PRICE → | |
 |
Jabra Evolve 40
Durable |
CHECK PRICE → | |
 |
COWIN E7 PRO
Stylish |
CHECK PRICE → |
Noise Cancellation
A headset with a noise reduction feature is the best choice for customer support agents. Such an accessory will minimize the outside noise enhancing the quality of your services. Besides, you can use low volumes that do not strain your ears for effective interaction with customers. The best call center headset should be great at noise canceling, otherwise, it won’t allow you to perform your duties on a professional level.
Durability
Of course, when choosing the right headset for professional use, you should consider how durable and reliable it is. An accessory that is prone to breaking will cause much frustration among the employees of the call center and reduce their efficiency. That is why choose a headset that is made of quality material, like surgical steel, to achieve the best possible chatting experience.
Comfort
While deciding on the best call center headset, check how comfortable it is. You should opt for a model that won’t cause any inconveniences when you keep it on your ears the whole day long. A great headset can be fitted with spongy ear cushions. Models with light and soft headbands are quite comfortable as well.
Design and Technology
A well-built and reliable headset should feature the most recent audio technology. A premium accessory should also incorporate some advanced features for trouble-free work. Choose models that are easy to adjust, use and upgrade. It is great that there are several types of headsets for office workers. You can opt for the accessories with single or dual earpieces. There are also models that are worn behind the ear or over the head.
